Privacy Policy

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our website (sandtmultiservices.com). It also informs you about your privacy rights and protections under applicable laws.

By using our website, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation:

Words with initial capital letters have defined meanings. These definitions apply regardless of whether they are singular or plural.

Definitions:

You: Refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
Company: Refers to S&T Multiservices, accessible at sandtmultiservices.com.
Website: Refers to sandtmultiservices.com.
Service: Refers to the Website and related services offered.
Personal Data: Any information relating to an identified or identifiable individual.
Cookies: Small files stored on your device by a website containing information about your browsing activity.
Device: Any tool that can access the Service, such as a computer, smartphone, or tablet.
Usage Data: Information collected automatically, including details like IP address, browser type, and pages visited.
SMS Data: Refers to phone numbers, consent records, message logs, and delivery reports related to SMS communication.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data:
When you interact with our Service, we may collect certain personally identifiable information, such as:

Name
Email address
Phone number
Mailing address
Usage Data
Consent records for SMS messaging
SMS message interaction data (e.g., replies, delivery confirmations, opt-outs)

Usage Data:
We automatically collect information when you access or use the Service. This may include:

Your device’s IP address
Browser type and version
Pages visited and time spent
Mobile device details, if applicable

SMS Data:

For users who opt-in to receive SMS communication, we collect:

Phone numbers for calling and sending SMS messages
Consent records for receiving SMS messages
Message delivery data (e.g., timestamps, delivery statuses, and user replies)

Tracking Technologies and Cookies

We use cookies and similar technologies to enhance your experience. These include:

Essential Cookies: Necessary for the website’s functionality.
Functionality Cookies: Remember your preferences to improve usability.

You can adjust cookie settings via your browser; however, disabling cookies may affect functionality.

Use of Your Personal Data

We may use your data for purposes such as:

Providing and maintaining our Service.
Managing your account.
Communicating updates or offers.
Sending SMS notifications, including:
- Dispatch updates
- Load confirmations
- Delivery status notifications
- Compliance alerts or reminders
Addressing user inquiries or concerns via SMS.
Analyzing website and SMS performance and usage.
Ensuring compliance with applicable regulations.

Note: Messaging originator opt-in data such as email address, phone number and consent will not be shared with any third parties.

Retention of Your Personal Data

Your data will be retained only as long as necessary for the purposes outlined in this Privacy Policy, unless otherwise required by law. SMS-related data, including consent records and message logs, is retained for compliance and service improvement.

Transfer of Your Personal Data

Your data may be transferred to and processed in locations outside your jurisdiction. We ensure that any such transfer complies with applicable data protection laws.

Security of Your Personal Data

We implement industry-standard measures to protect your data, including SMS-related information. While we strive to protect all personal information, we cannot guarantee absolute security due to the inherent risks of online transmission.

Your Privacy Rights

General Rights

You can:

Access, update, or delete your personal data by contacting us.
Opt-out of receiving SMS messages at any time by replying “STOP” or contacting us directly at +1(240)891-5412 or info@sandtmultiservices.com

California Residents

Under California law, you can request information about data sharing or request removal of posted content if you are under 18.

SMS Terms & Conditions

We provide SMS communications to enhance your experience with our truck dispatch services. By opting in, you agree to receive SMS messages related to your interactions with us.

Types of Messages You Can Expect:

Dispatch updates
Load confirmations
Delivery status notifications
Compliance alerts or reminders

Messaging Frequency:
Messaging frequency may vary based on your usage and service requirements, with a maximum of up to 10 messages per day.

Message and Data Rates:
Standard message and data rates may apply. Contact your mobile carrier for details.

Opt-Out Instructions:
You can opt out of SMS communications at any time by replying “STOP” to any received message. This will immediately stop all SMS communications from us.

Help Instructions:
For assistance, you can reply “HELP” to any SMS or contact us directly:

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies independently.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@sandtmultiservices.com

Phone: +1(240)891-5412